Refund policy
UPDATED EFFECTIVE MARCH 20, 2025
We have a 15-day return policy, which means you have 15 days after receiving your item(s) to request a return, for a store credit only.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging & free of smoke odors. You’ll also need the receipt or proof of purchase.
shipped items may be sent back to:
The Perry Co. Boutique
217 N Main Ave.
Lake Placid, FL 33852
Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
-Items not eligible for returns include Sale items, Bathing Suits, Bodysuits, Beauty Products or Perishable goods.
-Merchandise must be returned within 15 days of the delivery date.
-Merchandise must be unwashed and unworn.
-Shoes must be unworn and free of any scuffs or marks.
-If an item is Ineligible for a return and it is included, we will have to send back the Ineligible Item to you and a refund will not be issued.
-Please allow 3-5 business days for return processing
-We cannot accept returns on sale items or gift cards.
-We are unable to refund cash payments. If paid in cash, a store credit will be issued.
Exchanges
Of we have the size you need, we are happy to exchange it for you.
Refunds
. Online returns-We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded via e-gift card for store credit only.
In Store returns- refunds will be issued via e-gift card for store credit only.
You can always contact us for any return question at theperrycoboutique@gmail.com.